Consumer products
Product qualityassurance forglobal supply chains
Protect your brand from factory floor to end customer. Third-party inspections, ISO/IEC 17025-accredited lab testing, supplier audits, and product certification, all deployed across 100+ countries to ensure you get it right the first time.
Inspector on-site
Confirmed at your facility from the moment you book.
Reports same day
Inspection findings delivered with photos and pass/fail results.
Industry leading turnaround time
Lab reports delivered on the timeline agreed before you ship.
Industry expertise
QIMA offers inspections, lab testing, audits, and certifications across every consumer goods category, with protocols built for the specific product and its regulatory market.
Softlines
For garments, footwear, textiles, and home textiles, QIMA provides end-to-end quality control solutions from workmanship checks to chemical compliance.
Hardlines
Furniture, homeware, cookware, eyewear, sporting goods, and food-contact materials tested for durability, material performance, and end-user safety.
Electrical & electronics
Household appliances, consumer electronics, lighting, IT equipment, and connected devices, tested for electrical safety, EMC, chemical, and certified for cybersecurity and global market access.
Toys & juvenile products
Children’s toys, juvenile furniture, and childcare products verified against strict global toxicity, mechanical safety, and small-parts regulations (CPSIA, ASTM F963, EN 71).
Consumer product quality control and compliance
Product inspections at every stage, from production to port
A defect caught before leaving the supplier costs a rework instruction. The same defect found by your customer costs far more.
QIMA deploys rigorously trained, category-specialized inspectors - bound by our zero-tolerance integrity framework - to your facility within 48 hours of booking. All inspections are reported the same day with photos, clear pass/fail results, and immediate access in myQIMA. You can modify or cancel up to 24 hours before at no cost, with 24/7 chat, email and social support, backed by our global accredited lab network across Asia, Europe & the Americas.
ISO/IEC 17025-accredited testing for every category and market
A compliance failure at the border or at retail is more expensive than the test that would have caught it.
QIMA tests softlines, hardlines, electrical and electronics, and toys and juvenile products against ISO, ASTM, EN, GB, CPSIA, and other major standards. Multi-market test plans run simultaneously: one submission, multiple regulatory requirements covered. Accredited labs in Asia, Europe, and the Americas.
Comprehensive supplier audits for quality, ethics & compliance
QIMA’s audits uncover hidden risks, protecting your brand from costly recalls and compliance fines.
We conduct ethical, structural, environmental, technical, and manufacturing audits to internationally recognized standards, and more. Continuous improvement programs and worker voice services go beyond a single audit score.
Market access certification, handled end to end
We are an approved Conformity Assessment Body for SASO, G-Mark, NOM, and more: providing certification for global market access.
QIMA manages certification through a single relationship across multiple regions, helping you gain market entry efficiently.
Explore certification services
Connected product evaluation and certification
Cybersecurity is a market entry requirement for products with digital elements. QIMA supports manufacturers from evaluation to formal certification.
QIMA provides structured cybersecurity evaluation, Common Criteria consultation, and formal certification support under the Cyber Resilience Act, Radio Equipment Directive, ETSI EN 303 645, IEC 62443, and ISO/IEC 15408. Accredited ITSEF under EUCC at Substantial and High assurance levels.
Explore cybersecurity services
Regulatory updates and compliance training for your team
Compliance starts before production. Your documentation and your people need to be ready.
QIMA provides regulatory updates, technical documentation services, and tailored training programs for teams managing consumer product quality and compliance. Supports product development, procurement decisions, and manufacturing operations at every stage.
Explore advisory services
Environmental, sustainability and governance
Close CSDDD, LkSG, and EUDR due diligence gaps with on-site supplier evidence.
End-to-end support for your ESG program: on-site audits, sustainable material testing, traceability, carbon footprint tracking, and supplier risk scoring. Operating in 100+ countries, tracked through myQIMA.
myQIMA
Your product quality control program, online
myQIMA connects every inspection, audit, lab result, and certification into a single account. Receive inspection reports the same day, and track supplier performance across your entire supply base. No emails, no separate portals, no chasing results.
- Book, reschedule, modify, and cancel inspections, audits, and lab tests from one account
- Real-time supplier data and defect trends across your supply network
- Customizable dashboards to track quality performance at factory level
Why businesses choose QIMA for product quality assurance
Inspectors are managed independently, not by your supplier. They report what they find, and every inspection or audit report is reviewed by a supervisor before delivery. If you prefer to run your own checks, QIMAone supports self-inspections.
Softlines, hardlines, electrical and electronics, toys. ISO, ASTM, EN, CPSIA. US, EU, UK, China - covered in a single test submission. One partner manages your consumer product testing and quality assurance from the factory floor to market clearance, regardless of how many products, suppliers, or destination markets you work across.
Inspection reports delivered the same day. Lab test timelines agreed upfront before you ship samples. If a product fails, QIMA's technical team provides corrective action guidance and books a re-inspection once issues are resolved. No waiting, no separate conversations with separate labs or auditors.
What our clients say
Apparel & Fashion
"Working with QIMA has allowed us to get ahead of labelling deviations and other potential non-compliance issues before they become logistics problems. This ability to prevent issues has been especially valuable in protecting our delivery windows and CLOE's commercial calendar. In critical seasons, catching and correcting a deviation before merchandise leaves origin can be the difference between meeting a launch date and jeopardising an entire season."
Find your service
We match you with the right service, location, and team - and respond within one business day.
Frequently asked questions
What is product quality assurance?
Product quality assurance (QA) is the process of verifying that consumer goods meet defined safety, performance, and regulatory requirements before they reach market. It covers on-site inspections at production facilities, laboratory testing against applicable standards, supplier audits, and product certification.
How does QIMA's consumer product testing work?
QIMA places independent inspectors at your factory - confirmed on-site within 48 hours of booking - and tests product samples in ISO/IEC 17025-accredited labs in Asia, Europe, and the Americas. Inspection reports are delivered the same day. Lab test timelines are confirmed upfront before you ship any samples.
Which product quality control standards does QIMA test to?
QIMA tests against ISO, ASTM, EN, GB, CPSIA, CE, and other major international standards. Multi-market test plans cover multiple regulatory requirements in a single submission - so if you are selling into the US, EU, and China, one program satisfies all three sets of requirements.
Can QIMA manage product quality assurance across multiple sourcing countries?
Yes. QIMA operates in 100+ countries with consistent standards and a single platform relationship. Inspections, audits, lab tests, and certifications are booked, tracked, and reported through one account, regardless of where your suppliers are located.