Complaints & Appeals: Food

At QIMA, we value transparency, responsibility and ethics at every stage of our work.

This Complaints and Appeals channel reinforces our commitment to listening, analyzing and dealing fairly with any manifestation related to our services. In this way, we ensure that everyone has a voice and can contribute to the continuous improvement of our processes.

Please find below the procedure for handling complaints and appeals from QIMA WQS (WQS LLC):

Please find below the procedure for handling complaints and appeals from QIMA IBD (IBD Certifications):